1. Processing and shipping time:
• All products are designed and handmade according to your requirements, processing time is 1-3 business days.
• Please allow 24 to 48 hours for tracking information to update.
• Due to the impact of the pandemic, order processing and shipping may be delayed.
2. Shipping costs and delivery time:
Standard Shipping Cost:
US - CA:
- First item: $4.95
- Each additional item: $2.95
- First item: $6.95
- Each additional item: $4.95
Delvery Time:
- US - CA: 7-10 business days
- EU - AU: 10-20 business days
Express Shipping Cost:
US - CA:
- First item: $9.95
- Each additional item: $7.95
- First item: $11.95
- Each additional item: $9.95
Delvery Time:
- US - CA: 5-7 business days
- EU - AU: 7-14 business days
Note: Shipping Time: Not included the handling time of your order.
We appreciate your patience and understanding on this matter !
3. Modify or cancel orders:
• After placing your order, you have 12 hours to contact us and request to modify or cancel the order for free.
• After 12-24 hours, your order has been processed for production. If you request a cancellation, 30% of the total invoice will be charged as a cancellation fee.
• Additionally, there are no refunds for cancellations within 24 hours of placing your order.